Supporting student-athlete eligibility
NCAA athletics compliance administrators play a vital role in managing and supporting prospective student-athletes during the initial eligibility certification process. These administrators may support academic advisement, monitor academic and athletics certifications, activate students to institutional request lists, provide guidance on recruiting and enrollment questions, and assist students with meeting initial eligibility requirements. Their responsibilities may also include providing direct support to coaches and teams, managing reporting requirements, conducting continuing eligibility reviews, investigating possible violations, and so much more.
What compliance administrators manage
Activate and manage prospective student-athletes recruited by institutional coaches.
Help coaches, students and families understand how recruiting, account type, enrollment timing and eligibility requirements connect.
Review academic and athletics certification information for students connected to your school.
Support students with transfer, international, homeschool or other eligibility-related circumstances.
Special Student Circumstances
Some students may need additional guidance based on their academic history, location or enrollment path.
Review academic requirements, document submission guidance and athletics certification information for international students.
Find homeschool documentation requirements, transcript guidance, core-course worksheets and review process information.
Review transfer-related eligibility guidance and resources for students moving between schools or divisions.
Review guidance for students with education-impacting disabilities and related academic documentation.
Compliance Reminders
Still Need Help?
Contact the Eligibility Center Customer Service team
| Domestic and Canadian students (except Quebec) | 877-262-1492 9 a.m. to 5 p.m. ET – Mon. through Fri. |
| International and Quebec students | International Contact Form |
| High School Counselors (PIN required) | 877-622-2321 8:30 a.m. to 5 p.m. ET – Mon. through Fri. |
| NCAA Compliance Administrators | Membership Portal |