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If I do not remember the password to my NCAA Eligibility Center account, what should I do?

Future student-athlete frequently asked questions



On, click Forgot your Password (located at the top of the page). On the screen displayed, enter the email address you registered with, then click Send. This requests the system to send you an email with instructions on how to reset your password. If you don't remember what email address you used to set up your account, call customer service at 877-262-1492 for assistance.


eFAQ 39