NCAA Eligibility Center
(formerly the NCAA Initial-Eligibility Clearinghouse)

The NCAA Eligibility Center located in Indianapolis, Indiana, handles ALL inquiries regarding an individual's initial-eligibility status. The Eligibility Center also maintains and processes all of the initial-eligibilty certifications.

Contacting the Eligibility Center

8 a.m. to 6 p.m. Eastern time Monday through Friday.
Have your Personal Identification Number (PIN) and Social Security Number ready.

• NCAA Eligibility Center: 877/262-1492 (toll free in the USA) or 317/223-0700.

  • Lost PIN / Request a new PIN.
  • Check the status of an academic certification.
  • Questions regarding the process to become certified.
  • Questions regarding your initial-eligibility status.
  • Case-specific inquiries concerning amateurism cases.
  • Questions about the amateurism certification process.
  • Questions about the status of a core-course review.
  • Questions regarding disability services.
    
    
• Fax: 317/223-0799
  
  
• Mail:
  NCAA Eligibility Center
  P.O. Box 7110
  Indianapolis, IN 46207